Week 3 – Data-informed decision-making

 

1. Fill in the blank: During your project, you monitor the timelines and efficiency of your team. You collect data on how many tasks they complete, their quality of work, and the time it takes to complete the tasks. All of these are examples of using data to _____.

Answers

·        understand performance

·        understand your users

·        reduce budget

·        solve problems

Explanation: During the course of your project, you evaluate the timeliness of your team as well as their efficiency. What you do is gather information on the number of jobs they do, the quality of their work, and the amount of time it takes them to finish the tasks. There are several instances of utilizing data to assess performance, including all of these.

2. Which of the following are examples of productivity metrics? Select all that apply.

Answers

·        Issues

·        Durations

·        Milestones

·        Projections

3. Which of the following are examples of quality metrics? Select all that apply.

Answers

·        number of changes

·        cost variance

·        tasks

·        issues

4. Fill in the blank: A(n) ______ is an observable change that can help project managers determine the overall health of a project.

Answers

·        signal

·        risk

·        issue

·        milestone

Explanation: A change that can be seen is referred to as an indicator, and it is a change that may assist project managers in determining the overall health of a project. Within the context of the project, indicators provide insights into the progress, performance, and status of different parts of the project. This enables project managers to make choices based on accurate information and to take corrective measures when they are required.

5. Fill in the blank: _____ is the process of collecting and organizing information to help draw conclusions.

Answers

·        Project management

·        Data analysis

·        Risk analysis

·        Documentation

Explanation: It is the process of gathering and arranging information in order to assist in drawing conclusions that is known as analysis.

6. Fill in the blank: _____ is the process of turning facts into a narrative to communicate something to your audience.

Answers

·        Storytelling

·        Statistics

·        Data analysis

·        Communication

Explanation: The process of transforming information into a narrative in order to convey a message to an audience is known as storytelling.

7. Fill in the blank: A _____ is a measurable value or metric that demonstrates how effective an organization is at achieving important objectives.

Answers

·        key performance indicator (KPI)

·        statistic

·        milestone

·        task deadline

Explanation: A Key Performance Indicator, often known as a KPI, is a statistic or number that can be measured and that reflects how successful a business is in accomplishing significant goals. The success of an organization or a specific activity in which it participates may be evaluated with the use of key performance indicators (KPIs).

8. Which of the following tactics may help you be memorable during a presentation? Select all that apply.

Answers

·        Confirm the audience has no questions before you start.

·        Pace yourself by using intentional pauses.

·        Elevate the volume of your voice to emphasize key points.

·        Make eye contact and use friendly facial expressions.

·        Maintain an upright posture with hands at your side.

9. As a project manager processing data, you avoid understanding ambiguous data as either positive or negative. This tactic helps avoid which data bias?

Answers

·        Sampling bias

·        Interpretation bias

·        Observer bias

·        Confirmation bias

Explanation: In order to minimize the confirmation bias, it is helpful to avoid perceiving ambiguous facts as either positive or negative. The propensity to perceive information in a manner that confirms one's prior views or expectations on the basis of that information is known as confirmation bias. The ability to retain impartiality and make judgments that are better informed is afforded to a project manager who approaches confusing facts without entering into a predetermined positive or negative perception.

10. As a project manager analyzing data, you begin by inquiring about the current state of the problem, the ideal outcome, and the expectations of your stakeholders. Which data analysis best practice does this represent?

Answers

·        Prepare

·        Ask

·        Analyze

·        Process

·        Share

Explanation: The best method for describing the issue and establishing expectations in data analysis is to begin by enquiring about the current status of the problem, the desired result, and the expectations of stakeholders. This is the best practice. In order to proceed with this approach, it is necessary to first identify the scope, goals, and criteria for success before beginning the analysis. It contributes to ensuring that the analysis is in accordance with the objectives of the project and that it satisfies the expectations of the stakeholders.

11. As a project manager creating a story, you ask yourself questions like: “Is the content credible and trustworthy?”, “Are there any data points that skew the information”, and “What content can I eliminate?”. In what storytelling step should you ask these questions?

Answers

·        Filter and analyze the data

·        Define the audience

·        Choose a visual representation

·        Find the data

·        Gather the feedback

Explanation: When asking questions like "Is the content credible and trustworthy?", "Are there any data points that skew the information?", and "What content can I eliminate?", you are engaged in the essential assessment stage of the narrative process. In most cases, this stage occurs after the procedures of data collection and analysis, but before to the presentation of the tale. In the process of critical assessment, one must evaluate the quality, reliability, and relevancy of the data, as well as choose which facts should be included and which should be left out in order to construct a story that is both captivating and factual.

12. How do graphs and charts help present data? Select all that apply.

Answers

·        Compare values and demonstrate how individual parts contribute to a whole

·        Puzzle the audience to think more intensely and remember the data

·        Analyze trends and behaviors over set periods of time

·        Inform the audience about a new trend or valuable piece of information

·        Demonstrate the relationships between data sets

Shuffle Q/A 1

13. In which of the following categories can project managers group metrics? Select all that apply.

Answers

·        Quality metrics

·        Productivity metrics

·        Documentation metrics

·        Reliability metrics

14. Fill in the blank: _____ is when the project manager determines how long it will take to complete a project based on resources available.

Answers

·         Planning

·         Prediction

·         Projection

·         Brainstorming

Explanation: During the process of resource planning, the project manager will calculate the amount of time required to finish a project based on the resources that are already available. In order to do this, it is necessary to create a timetable for the project, estimate the amount of time that will be needed to complete each activity, and take into account the availability and capability of the resources.

15. What is an observable change that helps determine health of a project and identify if something isn’t quite right?

Answers

·        milestone

·        signal

·        Burnout chart

·        Tasks

Explanation: Indicators of projects are often used to refer to any change that can be seen and that assists in determining the overall health of a project as well as determining whether or not anything is not quite right. Indicators of a project are signals or metrics that can be measured and observed, and they provide insights into the current condition of the project, its development, and any possible problems that may arise. It is possible for project managers to evaluate the overall health of the project with the assistance of these indicators and then make educated judgments on how to resolve any issues or deviations from the plan.

16. Fill in the blank: _____ data are statistical and numerical facts about a project.

Answers

·        Qualitative

·        Subjective

·        Mathematical

·        Quantitative

Explanation: The statistical and numerical information that pertain to a project are referred to as quantitative data. These statistics contain information that can be measured, which enables exact analysis and interpretation of a variety of elements of the project under consideration.

17. Which of the following include visual representations of data? Select all that apply.

Answers

·        Charts

·        Infographics

·        Dashboards

·        Statistics

18. You review your presentation slides and remove any content that dilutes your message. What presentation goal are you trying to achieve?

Answers

·        Being precise

·        Being effective

·        Being flexible

·        Being memorable

Explanation: Through the process of analyzing your presentation slides and deleting any information that might potentially water down your message, you are working toward the objective of achieving clarity and conciseness. To do this, you must make certain that your message is unambiguous, focused, and readily comprehended by your audience, and that it does not include any material that is superfluous or distracting. The removal of unnecessary material contributes to the maintenance of a presentation that is more powerful and successful.

19. What type of data represents information that could be used to directly identify, contact, or locate an individual?

Answers

·        Anonymous data

·        Opinions

·        Personally identifiable information

·        Measurements

Explanation: The term "personally identifiable information" (PII) refers to the category of data that includes information that might be used to directly identify, contact, or find a specific individual. Names, addresses, phone numbers, email addresses, social security numbers, and other information that may be connected to particular persons are examples of the types of data that are included in personally identifiable information (PII). For reasons of both privacy and security, the protection of personally identifiable information is very necessary.

20. After your final presentation to the stakeholders, they decide to take the insights and put it into action. What data analysis does this represent?

Answers

·        Prepare

·        Act

·        Ask

·        Analyze

Explanation: It is the conclusion of the data analysis process when stakeholders decide to put the insights from your final presentation into action. This decision reflects the completion of the process. During this stage, the insights that were acquired from studying the data are put into practice in order to make choices that are informed and to execute improvements. It is the shift from analysis to action, which is often referred to as the implementation phase or putting ideas into practice. In a larger sense, it is the implementation phase.

21. As a project manager creating a story, you ask yourself questions like: “Does this presentation make sense?”, “Is the presentation interesting?”, and “Which areas of the story are unclear or unmemorable?”. In what storytelling step should you ask these questions?

Answers

·        Filter and analyze the data

·        Gather the feedback

·        Define the audience

·        Find the data

Explanation: By participating in the assessment stage of the storytelling process, you are engaged in the process of asking questions such as "Does this presentation make sense?", "Is the presentation interesting?", and "Which parts of the story are unclear or unmemorable?" Following the completion of the first draft of the tale, this phase is often accomplished. When doing an evaluation, it is necessary to examine and evaluate the efficacy of the tale in order to guarantee that it is interesting, logical, and accomplishes what it was designed to do.

22. You are preparing a data presentation. To explain your data, you want to demonstrate a relationship between data sets by representing the values of two variables with individual data points (dots). Which data visualization tool should you use?

Answers

·        Bar graph

·        Scatter plot

·        Line graph

·        Pie chart

Explanation: It is recommended that you make use of a scatter plot in order to illustrate the connection between two sets of data by depicting the values of two variables from the perspective of individual data points (dots). A scatter plot is a kind of data visualization tool that illustrates the existence of a link between two variables by making use of individual data points. Your ability to perceive patterns, trends, and correlations between the variables is made possible by the scatter plot, in which each dot represents a single data point representing a single data point.

23. Fill in the blank: Through _____, you will learn how to use data to draw conclusions and make predictions and improve performance.

Answers

·        data values

·        data analysis

·        data charts

·        data departments

Explanation: Through the process of data analysis, you will acquire the knowledge necessary to draw conclusions, create forecasts, and enhance performance of your organization. The purpose of data analysis is to identify usable information, make conclusions, and provide assistance for decision-making processes. This is accomplished by analyzing, cleaning, converting, and modeling the data.

24. What tactics can project managers use to prioritize data? Select all that apply.

Answers

·        Align metrics to stakeholder priorities

·        Align metrics to stakeholder priorities

·        Identify and respond to signals

·        Prioritize tasks that contribute most to the project goal

25. As a project manager, you are tasked with increasing the number of users for your phone application. The first step you take is to review the number of monthly users from last year. What type of data do you review in this step?

Answers

·        Qualitative

·        Quantitative

·        Subjective

·        Mathematical

Explanation: When you are at this phase, you are working with historical data since you are analyzing the amount of monthly users from the previous year. In the context of this article, the term "historical data" refers to records or data points from the past that provide information on events, patterns, or measurements that previously took place. You are looking at past use trends in order to obtain insights and make judgments on expanding the number of users for the phone application. This is accomplished by examining the number of monthly users on the phone application from the previous year.

26. What is the third step in storytelling that vets the data for credibility and filters the information?

Answers

·        Collect the data

·        Define the audience

·        Analyze the data

·        Shape the story

Explanation: Critical assessment is a term that is often used to refer to the third phase in the narrative process, which involves determining the trustworthiness of the facts and filtering the material. Prior to integrating the data into the process of narrative, critical assessment entails evaluating the quality of the data, as well as its dependability and usefulness. It is the responsibility of this phase to guarantee that the data that is used in the narrative is reliable, believable, and in accordance with the goals of the presentation or narrative.

Shuffle Q/A 2

27. As a project manager analyzing data, you create user surveys for your company to get more feedback on processes. Which data analysis best practice does this represent?

Answers

·        Analyze

·        Process

·        Ask

·        Prepare

Explanation: In the context of data analysis, the best practice for collecting relevant data is represented by the creation of user surveys for the purpose of gathering feedback on procedures as a project manager. The technique of choosing and getting data that is closely relevant to the aims and objectives of the study is what this practice entails. In this particular scenario, the user surveys are intended to gather pertinent input on procedures, so giving the project manager with important information that can be used to evaluate and enhance the project.

28. As a project manager, you create dashboards and consider new infographics for the project. What storytelling step are you in?

Answers

·        Define the audience

·        Choose a visual representation

·        Find the data

·        Filter and analyze the data

Explanation: It is probable that you are now at the visualization stage of the storytelling process. As a project manager, you are currently producing dashboards and contemplating designing new infographics for the project. As part of this stage, you will concentrate on displaying the data in a manner that is both visually appealing and useful. You will make use of technologies like as dashboards and infographics in order to improve the comprehension and sharing of the most important findings. When it comes to making complicated data more approachable and interesting for stakeholders, visualization is absolutely necessary.

29. You are preparing a data presentation. To explain your data, you need to compare trends and display changes in the data over a set period of time. Which data visualization tool should you use?

Answers

·        Scatter plot

·        Bar graph

·        Pie chart

·        Line graph

Explanation: It is recommended that you make use of a line chart in order to compare trends and depict changes in the data over a certain amount of time. When it comes to data visualization, a line chart is a useful tool that can be used to depict the movement of data points over time. This makes it simple to see patterns, trends, and changes in the data. In order to provide the audience with the ability to see the temporal progression of the information, each data point is linked with a line.

30. From the project manager perspective, which of the following are benefits of using data? Select all that apply.

Answers

·        Increase the project timeline

·        Improve processes

·        Make better decisions

·        Understand your users

31. Fill in the blank: A(n) _____ is a quantifiable measurement project managers use to track and assess a business objective.

Answers

·        test

·        daily scrum

·        metric

·        survey

Explanation: One kind of measurable measurement that project managers use in order to monitor and evaluate a business goal is known as a metric. Progress, performance, and the accomplishment of project objectives may all be evaluated in a manner that is both real and quantitative via the use of metrics.

32. Fill in the blank: Using a(n) _____ keeps a record of any inconsistencies from the initial requirements of a project.

Answers

·        Issue log

·        Communication plan

·        Shared drive

·        Change log

Explanation: It is possible to maintain a record of any discrepancies that may arise from the original requirements of a project by using a change log. In the context of a project, a change log is a document that records all of the adjustments that have been made to the project, including changes to the requirements, scope, and other aspects of the project. Throughout the whole of the project's existence, it contributes to the maintenance of openness and accountability.

33. Fill in the blank: _____ data are qualities or things that you can't measure with numerical data.

Answers

·        Client

·        Qualitative

·        Objective

·        Quantitative

Explanation: The characteristics or aspects that cannot be quantified using numerical data are referred to as qualitative data. Qualitative data are descriptive in nature and often subjective in nature. They provide insights into the traits, views, and perceptions that are associated with a certain phenomena.

34. What is the fifth stage in the storytelling process that involves tying all of your data and visuals into one cohesive narrative?

Answers

·        Defining your audience

·        Choosing a visual representation

·        Shaping the story

·        Filtering and analyzing the data

Explanation: Integration refers to the conclusion of the fifth step of the storytelling process, which entails bringing together all of your data and images into a single narrative that is consistent throughout. During this stage, you will construct a cohesive and engaging narrative by bringing together the many components of your tale, such as the data, the images, and the important themes. Through this connection, you can be certain that your narrative will flow easily and successfully express the insights that have been obtained from the data.

35. In data visualization, what is a type of user interface that provides a snapshot view of a project’s progress or performance?

Answers

·        KPI

·        Dashboard

·        Maps

·        Charts

Explanation: When discussing data visualization, the term "dashboard" is often used to refer to a certain kind of user interface that offers a snapshot view of the progress or performance of a proposed project. A dashboard is a graphical depiction of key performance indicators (KPIs), metrics, and other pertinent information that enables users to rapidly comprehend the current state of a project or system as well as trends in that status. It offers a short and dynamic summary to make it easier to make decisions based on accurate information presented.

36. As a project manager analyzing data, you create data visualizations to organize your data in a format that is clear and digestible for your stakeholders. Which data analysis best practice does this represent?

Answers

·        Process

·        Share

·        Prepare

·        Ask

Explanation: For the purpose of efficiently displaying data, the best practice in data analysis is to create data visualizations in order to arrange the data in a way that is comprehendible and easy to understand for stakeholders. Through the use of visual components like as charts, graphs, and dashboards, this method is utilized to communicate complicated information in a manner that is not only simply comprehensible but also accessible to a large number of people. For the purpose of easing communication, assisting in decision-making, and ensuring that stakeholders are able to comprehend the insights that are generated from the analysis, it is essential that the data be presented in an effective manner.

37. You are a project manager preparing a data presentation. To explain your data, you need to present the composition of house sizes in a city. Which data visualization tool should you use?

Answers

·        Scatter plot

·        Bar graph

·        Line graph

·        Pie chart

38. Which of the following is the total time it takes to complete a project from start to finish?

Answers

·        Issue

·        Task

·        Milestone

·        Duration

Explanation: Determining the overall amount of time required to accomplish a project from the beginning to the end is what is meant by the term "project duration." When we talk about the length of a project, we are referring to the complete timetable of the project, which includes all of the stages, tasks, and activities that are necessary for its effective completion. It is a crucial element in project management, and it is often described in terms of days, weeks, months, or years, depending on the magnitude and complexity of the project.

39. After reviewing the metrics for a past conference, you notice the actual cost was over budget due to a higher number of attendees. What type of metric does this represent?

Answers

·        Milestone

·        Planned

·        Cost variance

·        Projected

Explanation: An example of a cost overrun measure is the circumstance in which the real cost is more than the budgeted amount because of the increased number of participants there. It is referred to be a cost overrun when the actual expenditures that are incurred during a project or event are more than the costs that were budgeted or planned for. An rise in the number of participants in this instance led to an increase in expenditures, which ultimately resulted in an overrun of costs. When it comes to successful cost management in projects or events, monitoring and evaluating metrics of this kind are very necessary.

40. Project key stakeholders have concerns about meeting deadlines. Which of the following metrics do you need to focus on in order to prioritize the proper tasks? Select all that apply.

Answers

·        Charts

·        Time

·        Performance

·        Scope

Shuffle Q/A 3

41. Which of the following are ways to help you give an effective presentation? Select all that apply.

Answers

·        Be flexible

·        Be memorable

·        Be precise

·        Be forceful

42. As a project manager analyzing data, you ensure the data is accurate by removing duplicate responses and inconsistencies, and confirm the data contains no typos or errors. Which data analysis best practice does this represent?

Answers

·        Prepare

·        Process

·        Analyze

·        Ask

Explanation: The best practice for data analysis is to ensure the accuracy of the data by deleting duplicate replies, correcting inconsistencies, and checking that there are no typos or mistakes. This is accomplished via the process of data cleaning and validation. In this method, the data is preprocessed in order to improve its quality and reliability. This ensures that the data that is utilized for analysis is correct, consistent, and free from flaws that might have an effect on the validity of the conclusions.

43. As a project manager creating a story, you ask yourself questions like: “Who are you presenting to?,” “What are their problems?,” and “What do they care about?”. In what storytelling step should you ask these questions?

Answers

·        Find the data

·        Filter and analyze the data

·        Define the audience

·        Shape the story

Explanation: These questions are ideal for the first phases of the narrative process, particularly during the phase that involves planning and preparation at the beginning. The whole story will be shaped by your understanding of your audience, the difficulties they face, and the things that are important to them. The process is analogous to establishing the groundwork for a robust narrative framework for project management.

44. What is an important point in a project schedule to indicate completion of a deliverable or a phase?

Answers

·        Milestone

·        Projection

·        Cost variance

·        Issue

Explanation: The milestone is a significant point in the timeline of a project that serves to signify the completion of a phase or particular deliverable. In the context of a project, milestones serve as markers that provide evidence of the successful completion of a major point in the project. They make it easier to monitor progress, which helps to assure responsibility, and they provide a distinct feeling of success. The identification and celebration of milestones is not only essential for the administration of the project, but it also acts as a boost to the team's desire to continue working.

45. What tactics can project managers use to prioritize data? Select all that apply.

Answers

·        Set hard deadlines

·        Prioritize tasks that contribute most to the project goal

·        Identify and respond to signals

·        Align metrics to stakeholder priorities

46. You are practicing a trial run of a presentation with a co worker emphasizing posture, tone of voice, pace and eye contact. Which presentation technique is your current focus?

Answers

·        Being timely

·        Being Flexible

·        Being memorable

·        Being precise

Explanation: It seems as if we are focusing on the components of communication that do not involve vocal exchanges. In order to produce a presentation that is interesting and successful, it is essential to pay attention to posture, tone of voice, body language, and eye contact. The way in which your message is perceived and the way in which you connect with your audience may be considerably influenced by these nonverbal clues. In light of this, it is a wise decision to concentrate on them throughout the test run!

47. As a project manager, you are ensuring all team members are made aware of your organization's data security and privacy protocols. Which data analysis best practice does this represent?

Answers

·        Sampling bias

·        Anonymizing data

·        Increasing privacy awareness

·        Using security tools

Explanation: In accordance with the best practice for data governance, this exists. By ensuring that all members of the team are aware of the standards for data security and privacy, a project manager is creating a culture of responsible data management and adhering to the principles that have been set. In addition to assisting in the preservation of the data's integrity and confidentiality, this also makes a contribution to the overall compliance and risk management of the company.

48. As a project manager creating a story, you are gathering data from reputable sources and leveraging relevant project resources. What step in the storytelling process are you enacting?

Answers

·        Find the data

·        Define the audience

·        Choose a visual representation

·        Filter and analyze the data

Explanation: As part of the process of producing a tale, this aspect of the process involves doing research and gathering facts. You are setting the basis for a story that is well-informed and trustworthy by collecting data from reliable sources and making use of the tools that are available to you via the project. The process is analogous to constructing the skeleton of your project management narrative by using reliable facts and pertinent insights.

49. You are a project manager preparing a data presentation. To explain your data, you need to use size contrasts to compare two or more values. Which data visualization tool should you use?

Answers

·        Pie chart

·        Scatter plot

·        Line graph

·        Bar graph,

Explanation: A bar chart or a column chart would be a useful data visualization tool for displaying size disparities in data comparisons. Both of these charts are examples of bar charts. Your audience will have an easier time understanding and comparing the data if you use these sorts of charts because they provide a clear visual picture of the magnitude of the various variables.

50. What best describes the goal of collecting data on the best selling product of the month to place new orders with your supplier?

Answers

·        To reduce product prices

·        To provide a team building experience for the company

·        To better understand team performance

·        To better understand user preferences and performance

Explanation: Demand forecasting is the primary objective of the process of gathering information on the product that has been selling the best over the course of the month in order to place fresh orders with your supplier. In order to ensure that you are able to effectively satisfy the demands of your customers and stock up on popular goods, you will need to analyze the sales data in order to make predictions about future demand patterns. This kind of inventory management is a strategic strategy that is based on insights that are generated by data.

51. You are managing a conference and note the number of attendees increases by 200. What type of metric do you record this as?

Answers

·        Issue

·        Changelog

·        Projection

·        Milestone

Explanation: It is recorded as an absolute measure that there was a 200-person increase in the number of attendance. It does not take into account any percentage or proportion in relation to the original number of guests; rather, it measures the change in quantity (200 attendees) directly.

52. What is a visual that measures time against the amount of work done and amount of work remaining on a project?

Answers

·        Data chart

·        A plan

·        Burnout chart

·        Bar chart

Explanation: A Gantt chart is a graphical depiction that compares the amount of time spent on a project to the amount of work that has been completed and the amount of work that is still outstanding. This makes it simple to monitor and manage project schedules since it offers a chronological view of activities, including the dates on which they begin and conclude, as well as the overall status of the project.

53. What describes an item that contains visuals and summaries to present information quickly and clearly?

Answers

·        Line charts

·        Infographics

·        Burndown charts

·        KPI

Explanation: When I hear it, I think of a dashboard. Dashboards are tools that are intended to give a concise and understandable overview of information by means of graphics and summaries. This makes it possible to comprehend important metrics or data points in a rapid and effective manner. When it comes to presenting information in a style that is both succinct and easily accessible, they are often used in a variety of sectors, including project management.

54. As a project manager, you are removing personal data in the project systems and documents. Which data analysis best practice does this represent?

Answers

·        Finalizing data presentations

·        Anonymizing data

·        Increasing privacy awareness

·        Using security tools

Explanation: Eliminating personally identifiable information from project systems and documents is consistent with the best practice for data anonymization. By removing or encrypting personally identifiable information (PII) from datasets or documents, this approach ensures that privacy is protected and that compliance with data protection rules is maintained. When it comes to ensuring that a project handles data in a responsible and ethical manner, this stage is very essential.

55. As a project manager analyzing data, you review, transform, and organize the data you’ve collected. Then, you create graphs with the data to identify patterns and draw conclusions. Which data analysis best practice does this represent?

Answers

·        Ask

·        Process

·        Prepare

·        Analyze

Explanation: In this case, the best practice for data visualization is shown. This is a useful method of graphically communicating ideas, since it involves analyzing, converting, and organizing data in order to make graphs for the purpose of seeing patterns and generating conclusions. A better comprehension of complicated information may be achieved via the use of data visualization, which makes it simpler for stakeholders to comprehend significant discoveries and patterns in a project.

56. Which of the following types of data sources can companies use to provide better services and create new products for customers? Select all that apply.

Answers

·        Customer budget

·        Customer demand

·        Customer artifacts

·        Customer behavior

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