1. Suppose that as a project manager, you provide detailed plans and frequent project updates to both the team and stakeholders. What project management value does this represent?
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· Optimism
· Delegation
· Effective communication
· Prioritization
You are putting an emphasis on openness, open communication, and cooperation when you share specific plans and frequent updates with others. This method ensures that all stakeholders, including members of the team as well as external parties, are kept up to date with the development of the project, its approaching milestones, and any difficulties encountered or changes made to the original plan. It encourages collaboration by creating an atmosphere in which all parties involved are actively engaged and have the ability to contribute important input or criticism.
It is important to put a focus on the people involved and the interactions they have with one another rather than on the procedures or technologies used. Open communication and cooperation help to create a more dynamic and adaptable project environment, which in turn enables the team to react more effectively to changes in needs and circumstances.
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· Managing the budget
· Removing unforeseen barriers
· Managing tasks
· Planning and organizing
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· Collaborate with other teams at the organization.
· Help teammates adopt the right workflows and project management styles.
· Hold all team members accountable for their assigned tasks.
· Ensure that issues and risks are tracked and visible.
4. What can a project manager do to recognize individuals’ efforts on a team?
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· Ensure team members have the correct skill sets for each project function.
· Set up effective tools so the team can easily work together.
· Learn what makes team members feel supported and provide positive feedback.
· Define key items and encourage team members to ask questions.
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· Track daily product improvement tasks of team members in a spreadsheet.
· Have a meeting with stakeholders to make them aware of product concerns.
· Limit communication with stakeholders to avoid input until product launch.
· Provide data and feedback about how customers interact with the product.
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· Enable decision-making
· Escalate to stakeholders
· Assessing external constraints
· Use collaboration tools
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· Positive attitude
· Conflict mediation
· Understanding motivations
· Negotiation
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· Frequently communicate the larger project goal to the team.
· Check in with the team as little as possible to increase productivity.
· Change the project end goal to meet the needs of project tasks.
· Understand the impact of each process within the project.
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· vendor
· customers
· competitor
· teammate
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· Asks team members to get approval before communicating directly with stakeholders
· Delegates project responsibilities
· Uses team members’ input in project planning and execution
· Allows team members to make some decisions for the project
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· Effective communication
· Optimism
· Delegation
· Prioritization
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· Hold all team members accountable for their assigned tasks.
· Ensure that issues and risks are tracked and visible.
· Help teammates adopt the right workflows and project management styles.
· Collaborate with other teams at the organization.
13. What is an example of measuring progress for a cross-functional team?
Answers
· Defining key items and encouraging team members to ask questions.
· Learning what makes team members feel supported and giving positive feedback.
· Asking team members if they anticipate being finished on time and, if not, how you can help them succeed.
· Setting up effective tools so the team can easily work together.
14. You’re a project manager on a team that is improving a product. How can you enable your teammates to make decisions?
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· Keep the task schedule vague and allow flexibility on deadlines.
· Require teammates to include stakeholders during brainstorming sessions.
· Provide data and feedback about how customers interact with the product.
· Limit communication with stakeholders to avoid their input until product launch.
15. As a project manager impacting an organization, you want to build a great team. Which of the following would a project manager do to build a great team? Select all that apply.
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· Address the team’s needs whenever it’s most convenient for the project manager’s schedule.
· Take the time to understand each team member’s motivations, strengths, and weaknesses.
· Allow the team members to have input and ask questions.
· Understand the customer’s requirements to better shape the skills needed for the team.
16. Which of the following are examples of internal customers? Select all that apply.
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· Suppliers
· Team members
· Management
· Organizational departments
17. As a project manager, you take the time to share the lessons that you, as a project manager, have learned. In doing this, you are utilizing interpersonal skills to fulfill what responsibility?
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· Controlling change
· Communicating status and concerns
· Teaching and mentoring
· Planning and organizing
18. To be an effective project manager, what important actions/steps should you take?
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· Limit communication between team members so they can complete their work
· Gain mastery over every detail of a project at all times
· Ensure team members understand the team’s objectives and their individual tasks
· Confirm team members handle the documentation and organization necessary to finish the project
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· Creating a schedule so team members know when their task should be complete
· Controlling costs to ensure more money isn’t spent than what key stakeholders approved
· Setting a period of time for a team member to complete an activity
· Using a productivity tool to share information across the team
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· Learn what makes team members feel supported and provide positive feedback.
· Be direct and concise, avoiding extraneous details and explanations.
· Ensure team members have the correct skill sets for each project task.
· Record meeting notes and document how much work the team has completed.
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· Strong organizational skills
· Enabling decision-making
· Communicating and escalating
· Flexibility
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· conflict mediation
· influencing without authority
· understanding motivations
· adjusting interpersonal dynamics
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· Make sure you clearly understand customer expectations.
· Advocate for additional resources for your team.
· Communicate the impacts of each process within the project to the team.
· Understand each team member’s motivations, strengths, and weaknesses.
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· Clearly identify any project changes.
· Limit communication outside the team once the project begins.
· Let the stakeholders know how changes impact the budget and schedule.
· Document initial expectations of the project.
Answers
· Jamar must have a college degree in management.
· Jamar must have a lot of experience in construction.
· Jamar must help the engineers and construction workers communicate with one another to ensure that they are all on the same page.
· Jamar must have a college degree in engineering.
26. As a project manager on a product team, which of the following activities would be the best way to ensure that issues and risks are tracked and visible? Select all that apply.
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· Establish “escalation paths.”
· Collaborate with other teams at the organization.
· Give teammates ownership over specific pieces of the project and manage the tasks, not the person.
· Choose the best project management methodology for your team and ensure they adhere to it throughout the project.
27. As a project manager, you learn that the stakeholders are changing the nature of the project and the team’s deliverables will change as a result. You aren’t sure how this will affect the team’s tasks. How will you handle this ambiguity and deliver the news to the team?
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· Tell them you’re upset with the changes and you didn’t make the decision
· Tell them the vague updates from stakeholders so they know all the information that you do
· Tell them there’s nothing you can do because the stakeholders fund the project
· Tell them you care about the challenges they are facing and are there to support them
28. A key team member on the project you are managing decides to quit because they cannot come into the office every day. You offer to let them work from home three days a week, if they will stay on. Which interpersonal skill are you using?
Answers
· Positive attitude
· Negotiation
· Conflict mediation
· Understanding motivations
29. As a project manager, you ensure that everyone working on the project understands their task goal as well as the big picture goal for the finished product. This adds value to your project in which way?
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· Breaking down barriers
· Fostering relationships
· Managing the project
· Focusing on the customer
30. As a project manager, you maintain an open door policy to build trust within your team and among stakeholders. In doing this, you are utilizing interpersonal skills to fulfill what responsibility?
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· Communicating status and concerns
· Budgeting and controlling costs
· Controlling change
· Teaching and mentoring
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· Delegation
· Prioritization
· Optimism
· Effective communication
Answers
· Removing unforeseen barriers
· Managing tasks
· Utilizing productivity tools
· Managing the budget
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· Hold all team members accountable for their assigned tasks.
· Directly manage each team member working on the project.
· Ensure that issues and risks are tracked and visible.
· Collaborate with other teams at the organization.
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· Enabling decision-making
· Assessing external constraints
· Planning for risks and challenges
· Calculating “float” in your schedule.
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· Because customers make money for the business
· So that the other team members don’t have to talk to customers
· Because a satisfied customer will attract more customers
· Because customers define the project requirements
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· Yui must know every single detail about the project at all times.
· Yui must ensure team members understand their objectives and have what they need to be successful in their tasks.
· Yui must directly manage her team members while they do their tasks.
· Yui must be able to do the things that each of her team members can do.
Answers
· Delegation
· Prioritization
· Effective communication
· Optimism
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· Communicating and escalating
· Enabling decision-making
· Flexibility
· Strong organizational skills
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· Consumers
· Suppliers
· Contractors
· Team members
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· You must trust team members on the technical aspects of a project.
· You must know all of the technical details of a project before starting.
· You must have a college degree in management.
· You must have been in the project’s industry for at least two years.
Answers
· Delegation
· Optimism
· Effective communication
· Prioritization
Answers
· Managing tasks
· Managing the budget
· Planning and organizing
· Removing unforeseen barriers
Answers
· Work ethic
· Understanding motivations
· Conflict mediation
· Negotiation
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· Ensure the team knows that each individual is valued, trusted, and appreciated.
· Bring on people with the right skills.
· Address the team’s needs whenever it’s most convenient for the project manager’s schedule.
· Communicate the impacts of each process within the project to the team.
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· How did you hear of our organization?
· Have you participated in any other projects with our organization?
· What prompted you to ask for help at this time?
· What is your hope for the outcome of this project?
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· Setting up effective tools so the team can easily work together
· Recording milestones and documenting when tasks are completed
· Learning what makes team members feel supported and giving positive feedback
· Defining key items and encouraging team members to ask questions
Answers
· Take the time to understand each team member’s motivations, strengths, and weaknesses.
· Understand the customer’s requirements to better shape the skills needed for the team.
· Allow the team members to have input and ask questions.
· Address the team’s needs whenever it’s most convenient for the project manager’s schedule.
Answers
· Have had a previous role in the organization sponsoring the project
· Have personally met the project’s stakeholders
· Must know all of the specific details of the project
· Have the necessary skills, knowledge, tools, and techniques for the project
Explanation: An efficient project manager is analogous to the captain of a ship since they are responsible for navigating the project over the treacherous waters of tight deadlines, limited resources, and unexpected problems. They should be able to communicate effectively, be competent organizers, and be adept at finding solutions to problems. They need to be able to modify their sails whenever the wind direction changes, therefore flexibility and adaptability are essential. A competent project manager is also a team player who is able to grasp the strengths and limitations of their crew and use that knowledge to their advantage in order to effectively complete the project's destination.
49. As a project manager, you establish “escalation paths.” These allow you to quickly communicate task hindrances, also called roadblocks, to the right people. When escalating a roadblock, you document it and make sure everyone that needs to know is aware of the challenge. What project management responsibility does this represent?
Answers
· Hold all team members accountable for their assigned tasks.
· Ensure that issues and risks are tracked and visible.
· Collaborate with other teams at the organization.
· Help teammates adopt the right workflows and project management styles.
Explanation: This is the job of "communication and stakeholder management" under the umbrella of "project management." You can make sure that information concerning blockages or issues is shared effectively and reaches the necessary stakeholders in a timely way by developing escalation routes. These paths ensure that you are able to meet these goals. This preventative strategy assists in addressing problems as soon as they arise, modifying the project plan as required, and preserving openness both within the team and with external stakeholders.
50. An effective manager of cross-functional teams must have which of the following abilities? Select all that apply.
Answers
· The ability to set up effective tools so the team can easily work together
· The ability to ensure that each member of the team understands their role and how they support each other
· The ability to identify skill sets needed to accomplish project tasks and T-shaped professionals with those skills
· The ability to teach new skills to a T-shaped professional.
51. As a project manager impacting an organization, you want to break down barriers to help your team succeed. Which of the following would a project manager do to break down barriers?
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· Encourage stakeholders to provide feedback on new product features.
· Keep the project within the budget approved by leadership.
· Write clear goals for the project in the project’s documentation.
· Provide support for the team as they try new approaches to find solutions.