Troubleshooting Platform Services

1. HTTP status codes that begin with 4xx, like 404, indicate:

Answers

·        Redirections

·        Client-side errors

·        Server-side errors

·        Nowhere; these codes are successful

Explanation: Responses from clients that have HTTP status codes that begin with 4xx, such as 404, are considered to be errors. These error codes are what the server sends back to the client when it determines that the client—typically a web browser or user agent—appears to have made a mistake in the request that was sent.

2. HTTP status codes that begin with 5xx, like 501, indicate:

Answers

·        Server-side errors

·        Client-side errors

·        Redirections

·        Nowhere; these codes are successful

Explanation: Status codes in the HTTP protocol that begin with 5xx, such as 501, indicate that the server encountered an issue. These error codes are what the server sends back to the client when it cannot fulfill the request because it has run into some kind of problem or is unable to do so for some other reason.

3. What are tools that are built into browsers to help diagnose issues with the browsers?

Answers

·        Developer tools

·        Platform services

·        Database servers

·        HTTP web servers

4. What do HTTP status codes beginning with 2xx indicate?

Answers

·        Client-side errors

·        Redirection

·        Server-side errors

·        Successful request

Explanation: Responses to HTTP status codes beginning with 2xx indicate that they were successful. The customer is informed by these codes about whether or not their request was successfully received, interpreted, and accepted. As an instance, the well-known status code 200 OK indicates that the request was fulfilled successfully, but the status code 201 Created indicates that the request resulted in the development of a new resource.

5. Which of these leads to a 404 error?

Answers

·        You type in the human readable name for a site that no longer exists.

·        You type in the URL of a site instead of the human readable name (something ending with.com, .edu or any dot ending).

·        You type in a good address or readable name for a site, but the server holding the site is having problems.

·        You accidentally type in the wrong readable name, and you get to a different site than you wanted.

Explanation: When the server is unable to locate the resource that was requested, a 404 error is generated. Therefore, the server will reply with a 404 status code whenever a client requests a page or resource that is not currently stored on the server. It's the equivalent of the server stating, "I couldn't find what you're looking for."

6. Which of the following are popular paid-for options for setting up IM services for your organization? Select all that apply.

Answers

·        IMAP

·        XMPP

·        Slack

·        HipChat

7. What type of DNS record is used for email servers?

Answers

·        AAAA

·        A

·        MX

·        CNAME

Explanation: The Mail Exchange (MX) record is the part of the Domain Name System (DNS) that stores information about email servers. The mail servers that are accountable for accepting email on behalf of a domain are pointed out by its MX records. When someone sends an email to an address that is linked with a certain domain, the email server that is doing the sending does a search through the MX records for that domain to identify where the email should be sent. The MX record includes details on the hostname of the mail server as well as its priority, which indicates the sequence in which several mail servers should be checked for delivery.

 

8. Which of the following statements is true about cloud software services? Select all that apply.

Answers

·        Software used as a business is usually different from software used as a consumer.

·        There are never limits on who can use cloud services software.

·        There are no stipulations (licensing agreements) on how cloud services software is used.

·        When setting up cloud services for your company, you might need to purchase added features for businesses and enterprises.

9. If you manage an organization's website on a server, how do you enable TLS on the server so that the site can use HTTPS?

Answers

·        Install a digital certificate of trust on your web server

·        Enable SSL version 2.0 on your web server

·        Type HTTPS in your site URL instead of just HTTP

·        Reinstall your server OS and agree to a special licensing agreement

10. If you don't want to set up your own dedicated hardware to use for network file storage, what are your other options?

Answers

·        Use a database server

·        Set up an HTTP server

·        Set up a NAS

·        Use a cloud file storage provider

Explanation: These choices provide scalability and flexibility, and they often do away with the need of controlling actual hardware. Your particular storage needs, your available budget, and whether you prefer solutions that are hosted in the cloud or on your own premises are all important considerations when making this decision.

11. Company A is setting up a network of mostly Windows machines. Which networking file system protocol would you recommend for maximum interoperability?

Answers

·        SMB

·        Fat32

·        Ext4

·        NFS

Explanation: The Server Message Block (SMB) protocol is the best option to assure the greatest possible level of interoperability for a network that is mostly comprised of Windows computers. Since SMB is the native protocol for transferring files that is used by Windows operating systems, it is well-supported and optimized for usage in Windows contexts.

12. Which of these is a valid method of managing printer services in a commercial environment?

Answers

·        On Linux, use CUPS to manage printing services

·        On a Windows server, enable Print and Document Services, and add printers

·        Managing multiple printers separately

·        Using a cloud service provider to manage your printers through a web browser

Explanation: The unique needs of the business environment, as well as the infrastructure that supports it, should guide the selection of a technique. For their print management requirements, smaller organizations may find that built-in tools, such as Group Policy or print server settings, are adequate. Larger firms, on the other hand, may choose to implement extensive print management solutions.

13. Which statements are true about setting up a web server? Select all that apply.

Answers

·        Apache is the most used web server on the Web

·        Web content is stored on the server’s localhost

·        DNS needs to be set up to allow outside access to the server via the Internet

·        Web server setup does not require DNS

14. Which of these are examples of database software? Select all that apply.

Answers

·       MySQL

·        PostgreSQL

·        Apache

·        CUPS

15. HTTP status codes are codes or numbers that indicate some sort of error or info message that occurred when trying to access a web resource. When a website is having issues on the server side, what number does the HTTP status code start with?

Answers

·        4xx

·        2xx

·        6xx

·        5xx

Explanation: The HTTP status code for a website that is experiencing problems on the server side will normally begin with the number 5, in most cases. In particular, the HTTP status codes that begin with a value in the 5xx range indicate a server error response.

Shuffle Q/A 1

16. Which of the following statements is true of XMPP? Select all that apply.

Answers

·        XMPP is a paid-for application for instant communication.

·        XMPP is an open source protocol used in instant messaging applications.

·        XMPP is used in Internet of Things applications.

·        XMPP is used in social networking services.

17. Which of these is NOT an email protocol?

Answers

·        SMTP

·        IMAP

·        IRC

·        POP3

18. Which of the following activities can users do on a properly configured file storage server?

Answers

·        Grant a digital certificate of trust

·        Modify shared files

·        Access a shared directory

·        Share files

19. You're the sole IT employee at your company. Most of the computers in your fleet are Windows machines. Your boss wants you to set up a network file storage. What file service should you use?

Answers

·        An NFS server

·        A Database server

·        Samba services

·        An HTTP server

Explanation: Considering that the majority of the computers in your organization run Microsoft Windows, the Server Message Block (SMB) protocol would seem to be the most appropriate option for storing files across a network. SMB is an integral part of Windows and receives robust support across all Windows-based operating systems. It makes it possible for Windows computers to share files and view them without any problems.

20. Which printing language is device-dependent?

Answers

·        Ruby

·        A: PCL

·        PS

·        B: Python

Explanation: Device-dependent printing languages are languages that cannot be printed on any other kind or brand of printer except the one they were designed for. Printer Command Language (PCL), often known as Hewlett-Packard (HP) printer language, is an illustration of a device-dependent printing language. PCL is connected with HP printers.

Page description language, or PCL, is a programming language that is used to handle different parts of the printing process. These features include formatting, the selection of fonts, and images. However, it is only compatible with printers manufactured by HP, and it is possible that it will not work with printers manufactured by other companies.

Device-independent printing languages, on the other hand, like PostScript, are intended to be more general in their functionality and to operate with a variety of various printer brands and models. For example, PostScript is a language for describing pages that was created by Adobe and is widely supported by a variety of printers.

21. An employee sets up Apache HTTP Server. They type 127.0.0.1 in the browser to check that the content is there. What is the next step in the setup process?

Answers

·        Nothing, the web server setup is complete.

·        Assign a static IP address

·        Set up DNS so the server can be accessed through the Internet

·        Install CUPS

22. Where does customer information, such as news articles, videos, large amounts of text, images, or audio files, generally get stored for web services?

Answers

·        On a database

·        On a file transfer protocol (FTP) server

·        On the local machine only

·        On a web server

Explanation: Information about customers, such as articles from newspapers or magazines, videos, vast volumes of text, photographs, or audio files, is often kept in a database or another kind of file storage system that is connected with online services. The characteristics of the data and the needs of the online service should guide the selection of the storage method.

23. HTTP status codes are codes or numbers that indicate some sort of error or info message that occurred when trying to access a web resource. When an HTTP request is successful, what number does the HTTP status code start with?

Answers

·        2xx

·        4xx

·        6xx

Explanation: The HTTP status code normally begins with the number 2 whenever a request sent over HTTP is processed successfully. In particular, answers that are considered successful are denoted by the HTTP status codes that begin with the 2xx prefix. The following is the success status code that occurs most frequently:

This status code indicates that the server has successfully returned the requested resource, indicating that the request was completed successfully.Therefore, if the status code you received begins with the number 2, it indicates that the HTTP request was processed successfully.

24. Which email protocol is capable of sending emails?

Answers

·        POP3

·        MX DNS

·        SMTP

·        IMAP

Explanation: The Simple Mail Transfer Protocol (SMTP) is the email protocol that is largely in charge of being responsible for the sending of emails. When sending emails from a client to a server or between servers for the purpose of delivery to the recipient's inbox, SMTP is the protocol that is used.

SMTP is the protocol that is used by email clients like Outlook and Thunderbird to interact with email servers when users send emails from their email client software. After that, the server processes the email and sends it on to the email server belonging to the receiver.

25. When a person inside your company is licensed to use software, what usually happens to their license if they leave the company?

Answers

·        The license can be transferred to someone else in the company.

·        The person takes the license with them.

·        A new license must be purchased by your company.

·        The license expires.

26. Which of the following security protocols is used to format and transfer web content.

Answers

·        C: Hypertext Transfer Protocol Secure (HTTPS)

·        The Transport Layer Security protocol (TLS)

·        The Secure Socket Layer protocol (SSL)

·        The SMB protocol (Samba)

Explanation: The Hypertext transport Protocol Secure (HTTPS) is the name of the security protocol that is used during the formatting and transport of material on the web. The Hypertext Transfer system (HTTP), which is the de facto standard for moving data across the web, is not in and of itself a secure system. HTTPS is the secure version of HTTP, and it utilizes encryption to protect the confidentiality and integrity of the data being exchanged between a web server and a client (usually a web browser). HTTP is the hypertext transfer protocol. HTTPS is the secure version of HTTP.

To encrypt the transmission and secure sensitive information such as login passwords, personal data, and payment information, HTTPS makes use of the SSL/TLS (Secure Sockets Layer/Transport Layer Security) protocols. It is frequently used for safeguarding sensitive conversations and transactions that take place over the internet.

27. Company B is setting up commercial printing services on their network. Which of these are advantages of centrally managed commercial printers? Select all that apply.

Answers

·        Printers can be managed one at a time

·        Physically distant printers can be more easily managed

·        It provides a central interface to collect diagnostic reports, such as low toner levels

·        It allows the ability to deploy printer driver software so that your users can print from their computers

Shuffle Q/A 2

28. What is the main function of a database system?

Answers

·        Databases allow us to store, query, filter, and manage large amounts of data

·        D: Databases store and retrieve files over a network

·        A database is a physical server that stores web files and the HTTP server software

·        Databases are a way of securing communication between a web server and client

Explanation: The primary purpose of a database system is to store, manage, and retrieve data in a manner that is both effective and protected. To put it another way, a database system is used as a repository for storing vast volumes of information in a manner that is both structured and ordered.

29. What’s the purpose of a file storage server?

Answers

·        To enable HTTPS

·        To centrally store files and manage access between files and groups

·        To manage files on a PC

·        To format disk partitions

30. You're the sole IT employee at your company. Your boss wants the company to migrate away from using the current, paid-for chat application and use something free. What options could you use? Select all that apply.

Answers

·        Emails

·        IRC

·        HTTP

·        Open IM Chat applications, like Pidgin or Adium

31. When installing software for your organization, who/what determines who can use the software and how to use, share, or modify the software?

Answers

·        A developer’s license agreement

·        International law

·        An IT support specialist

·        Company policy

Explanation: The license agreements for the software and the IT policies of an organization often serve as the primary sources of information for determining the terms and conditions that govern the usage, distribution, and modification of software inside an organization.

32. When browsing a website, what is a quick way to know that the site is secure?

Answers

·        The URL begins with tls

·        The URL begins with http

·        The URL begins with https

·        The website has a banner that says it’s secure

Explanation: These symbols indicate that the connection between your browser and the website is encrypted, which assists in preventing unwanted access to sensitive information such as login passwords, personal data, and payment details.

In addition, when a secure connection is present, some web browsers will either highlight the website's URL in the address bar or show the website's name in green letters. On the other hand, if a website is not secure, your web browser may warn you or indicate that the connection is not private and continue to show the information.

It is important to keep in mind that although while HTTPS denotes a secure connection, this does not always ensure that the material on the website is legitimate or trustworthy. Other trust indications, such as a valid SSL/TLS certificate issued by a respected certificate authority and third-party trust seals, if relevant, are good things to check for in this context.

33. Which statements are true about HTTPS and security protocols? Select all that apply.

Answers

·        HTTPS can be secured with Transport Layer Security protocol (TLS)

·        C: HTTPS is a secure version of the Hypertext Transfer Protocol.

·        B: HTTPS can be secured with Secure Socket Layer protocol (SSL)

·        D: SSL is more secure than TLS

34. HTTP status codes are codes or numbers that indicate some sort of error or info message that occurred when trying to access a web resource. When a website is having issues on the client side, what number does the HTTP status code start with?

Answers

·        6xx

·        2xx

·        5xx

·        4xx

Explanation: The HTTP status code normally begins with the number 4, which indicates that a website is experiencing problems on the client side. Specifically, client error replies are indicated by the HTTP status codes that begin with the 4xx prefix. These status codes indicate that the server was unable to complete the request made by the client because there was an error with the request.