1. Which of the following refers to how a company arranges its employee hierarchy, divides and coordinates job tasks, and enables members of the organization to relate to one another?
- Project Management Office (PMO)
- Matrix organizational structure
- Organizational structure
- Authoritative structure
Explanation: The description that you supplied makes reference to the structure of the organization. The organizational structure of a firm comprises the manner in which it arranges its personnel hierarchy, distributes and coordinates work duties, and forms connections among its members. It assists in the formation of a structure that is conducive to the efficient and successful running of an organization by defining the roles, duties, and reporting connections that exist within the organization.
2. Which of the following refers to an internal group that defines and maintains project standards across the organization?
- Project Management Office (PMO)
- Project Planning Office (PPO)
- Classic organizational structure
- Matrix organizational structure
Explanation: According to common use, the term "Project Management Office" (PMO) refers to the internal body that is responsible for defining and maintaining project standards across the whole business. The establishment and upkeep of project management standards, procedures, and techniques are the responsibilities of a Project Management Office, which is a centralized body inside a company. It is often responsible for providing project teams with direction, monitoring, and assistance in order to guarantee consistency, efficiency, and alignment with the aims of various organizations. Increasing the overall success of the project and standardizing the procedures involved in project management are both important roles that the PMO performs.
3. How does a company’s organizational structure impact project management?
- It affects the success of change management and the availability of resources.
- It affects the project manager’s authority and the success of change management.
- It affects the project manager’s authority and the availability of resources.
- It affects the project’s success rate and a team’s ability to improve.
4. Which of the following concepts are part of organizational culture? Select all that apply.
- A company’s mission
- A company’s history
- A company’s stock price
- A company’s shared values
5. How can project managers navigate organizational culture while working on projects? Select all that apply.
- By creating a Project Management Office (PMO)
- By understanding their impact
- By making observations
- By asking questions
6. As a project manager, your team created a more efficient reporting dashboard. Now, you’re trying to get the organization to accept and adopt the new dashboard. What organizational process does this situation represent?
- Project governance
- Change management
- Change adoptance
- Project management
Explanation: The organizational process of change management is shown by the scenario that you mentioned, in which you are attempting to convince the company to accept and use a reporting dashboard that is more effective. Change management is the process of systematically guiding people, groups, and organizations through the process of transitioning from their present condition to the one that they want to be in the future. It entails planning, communicating, and putting changes into action in order to guarantee that they are properly embraced and incorporated into the company.
You are implementing a change (the new reporting dashboard) and working to ensure that the company accepts and embraces it. In this particular instance, you are facilitating the change. It is possible that this will require resolving opposition, conveying the advantages of the change, offering training, and managing the transition to the new system as a whole.
7. What questions can project managers ask themselves in order to help manage change effectively? Select all that apply.
- How will the organization react to change?
- Which leaders shouldn’t be informed of the change?
- Which influencers in the organization can affect the change?
- What are the best means of communication to convey the change?
8. Fill in the blank: A project manager becomes a _____ at a company—someone who helps an organization transform by focusing on organizational effectiveness.
- contrarian
- competitor
- traditionalist
- change agent
Explanation: A change agent is someone who assists an organization in undergoing transformation by concentrating on the efficiency of the organization. A project manager is someone who plays this role in a corporation. A person who promotes and supports change inside an organization is known as a change agent. This individual often acts as a change agent by adopting new processes, systems, or strategies with the intention of improving overall effectiveness and achieving overall organizational objectives.
9. As a project manager, you want to integrate change management into your project. You do this by establishing a change management process early in the project. You also adopt portions of the company’s change management plan so that it aligns with your project. These actions represent which change management best practice?
- Practice empathy
- Use tools
- Follow a consistent process
- Communicate about upcoming changes
Explanation: The activities that you outlined, which include developing a change management process early on in the project and adopting sections of the company's change management plan to match with your project, are examples of the best practice for change management that is known as integration of change management with project management.
Bringing change management activities and strategies into alignment with the project plan is an essential step in the process of integrating change management into project management efforts. In this way, change management is not a distinct, unrelated endeavor, but rather an essential component of the total project that is being undertaken simultaneously. In addition to addressing the technical parts of the project, this strategy helps manage the human side of change by addressing variables such as communication, training, and stakeholder involvement.
10. What action should a project manager take to ensure effective project governance?
- Treat project governance as separate from corporate governance.
- Take on projects without sufficient resources to push the team beyond their perceived capabilities.
- Prioritize governance trends over the organization’s specific needs.
- Elicit the input of senior stakeholders since they are decision makers.
11. Define organizational structure.
- How a company is arranged, how job tasks are divided and coordinated, and how members of the organization relate to one another.
- How a company defines its values, how it retains employees, and how teams maintain productivity
- How a company’s corporate governance functions, how it prioritizes clear and sustainable goals, and how it implements changes
- How a company sets budgets, documents expenses, and tracks income
Explanation: Organizational structure is the framework and arrangement of roles, responsibilities, and interactions inside an organization. It is sometimes referred to as management structure. The way in which duties are arranged, who reports to whom, and the flow of information across the hierarchy are all laid out in this document. An organization's organizational structure serves as a template for how the organization functions, including the delegation of power, the procedures for making decisions, and the channels through which communication occurs.
12. As a project manager, you believe limited access to the necessary people and equipment could cause the project to go past deadline. Which organizational topic could you discuss with your key stakeholder to get the project back on track?
- Stakeholder availability
- Meeting availability
- Report availability
- Resource availability
Explanation: Within this context, you have the opportunity to engage in a conversation with your most important stakeholders on the organizational subject of resource allocation and availability. When it comes to resources, one of the challenges that might have an effect on project timeframes is limited access to critical personnel and equipment requirements.
13. As a project manager, your team created a more efficient reporting dashboard. Now, you’re trying to get the organization to accept and adopt the new dashboard. What organizational process does this situation represent?
- Project management
- Change adoptance
- Project governance
- Change management
Explanation: The organizational process of change management is shown by the scenario that you mentioned, in which you are attempting to convince the company to accept and use a reporting dashboard that is more effective. Change management is the process of systematically guiding people, groups, and organizations through the process of transitioning from their present condition to the one that they want to be in the future. It entails planning, communicating, and putting changes into action in order to guarantee that they are properly embraced and incorporated into the company.
You are implementing a change (the new reporting dashboard) and working to ensure that the company accepts and embraces it. In this particular instance, you are facilitating the change. It is possible that this will require resolving opposition, conveying the advantages of the change, offering training, and managing the transition to the new system as a whole.
14. What tools can a project manager incorporate to assist in project adoption? Select all that apply.
- Culture mapping to illustrate how the company’s values, norms, and employees behavior may be affected by the project
- Reporting charts to show the relationships among people and groups within the organization
- Feedback mechanisms, such as surveys, to capture stakeholder input
- Flowcharts to illustrate the project’s development process
15. As someone interviewing for a project management role, you ask questions about how team members provide feedback, how the company celebrates success, and expectations of risk-taking. Which part of a company’s culture do these questions help you learn more about?
- Values
- Atmosphere
- Processes
- Policies
16. As a project manager, you want to integrate change management into your project. You do this by ensuring stakeholders are aware of the upcoming changes. You introduce the deliverable to stakeholders by hosting a demonstration and a question and answer forum. These actions represent which change management best practice?
- Be proactive
- Follow a consistent process
- Use tools
- Practice empathy
Explanation: The measures that you highlighted, which include presenting the deliverable via a demonstration and a question-and-answer session, as well as ensuring that stakeholders are informed of future changes, are examples of the best practice of communication planning and engagement in change management.
In order to successfully manage change, effective communication is an essential component. You are able to engage stakeholders in the process of change by presenting them with a demonstration and proactively notifying them about impending changes. Providing stakeholders with the opportunity to seek clarification, voice concerns, and actively engage in the communication process is made possible via the hosting of a question-and-answer forum.
In order to contribute to a more effective adoption of the project deliverable, this technique serves to develop awareness, manage expectations, and create an atmosphere that is supportive of the change.
17. In business, what is the management framework within which decisions are made and accountability is determined?
- Governance
- Change management
- Organizational culture
- Agile
Explanation: The organizational or management structure is a phrase that is often used to refer to the management framework that is used for making decisions and determining responsibility. The hierarchical structure, positions, duties, and connections that exist inside an organization are all defined by the organizational structure. The organization's chain of command, decision-making procedures, and the general framework for how the organization functions are all established by this element.
18. Which of the following accurately describe how organizational structure impacts project management? Select all that apply.
- It affects the client’s project satisfaction.
- It affects the availability of resources that can be devoted to a project.
- It affects the project manager’s level of authority and their ability to make decisions that impact the larger organization.
- It affects the client’s criteria for success.
19. Which answer best describes a Matrix organizational structure?
- It includes an internal group that defines and maintains project management standards across the organization.
- It follows a traditional, top-down reporting structure with a clear chain of command.
- It has a linear reporting, which is similar to the structure of a military branch.
- It involves reporting to stakeholders across teams in addition to direct managers.
20. As a project manager, you believe limited access to the necessary people and equipment could cause the project to go past deadline. Which organizational topic could you discuss with your key stakeholder to get the project back on track?
- Stakeholder availability
- Meeting availability
- Report availability
- Resource availability.
21. Why should project managers learn about organizational culture? Select all that apply.
- So they can manage change effectively.
- So they can communicate more effectively with teams.
- So they can assign the right number of people to a project
- So they can demonstrate how a project supports the company’s mission and values.
22. Which of the following statements is true of the change management process? Select all that apply.
- It follows Waterfall methodology principles.
- It includes the successful delivery and adoption of a completed project.
- It is the sole responsibility of the project manager.
- It requires effective communication from the project manager.
23. What questions can project managers ask themselves in order to help manage change effectively? Select all that apply.
- Which leaders shouldn’t be informed of the change?
- How will the organization react to change?
- Which influencers in the organization can affect the change?
- What are the best means of communication to convey the change?
24. As someone interviewing for a project management role, you ask questions about sick days and vacation, working from home, and if the company supports employees sharing their identity in the workplace. Which part of a company’s culture do these questions help you learn more about?
- Policies.
- Processes
- Compensation
- Vision
25. Fill in the blank: Project governance covers _____.
- roles such as sponsor, stakeholder, project manager, client, and team members
- phases such as the initiating, planning, executing, and closing of a project
- decisions such as policies, regulations, functions, processes, and procedures.
- documents such as the project charter, project proposal, RACI chart, and project communication plan.
Explanation: The structure and procedures that direct project management and decision-making over the whole of the project lifecycle are those which are referred to as project governance. It includes the rules, processes, roles, and duties that are in place to guarantee that projects are properly planned, carried out, monitored, and managed in order to accomplish their goals. Oversight, accountability, and alignment with corporate objectives are all made possible by the framework that is provided by project governance.